1. Initial Consultation and Claim Assessment

The first step in filing a claim process is assessing your case. If there has been a medical emergency, the cancellation of a trip, or a lost bag, our team will review your policy and suggest the next steps that will be the best for you.

2. Collection of documentation and submission of a claim

All the paperwork that needs to be combined so that the claim is processed will indeed be collected. We collect all the required paperwork, which would include medical reports, flight itineraries, receipts for the expenses incurred, and police reports in case of theft. Once all these are well put together, we submit your claim to the insurer, ensuring all these are done properly and accurately.

3. Coordination with Insurers in Post-Submission Claim Outreaches

We relieve you of the headache of making communication with your insurance company when you file a claim. We would make frequent follow-ups on your claim's processing to prevent any delay, further on other issues that could have arisen, and whether you need to send in more proof or clarification over some issues.

4. Resolving Disputes and Supporting the Appeal Process

In cases where your claim is denied or underpaid, we intervene to fight for your rights. If the insurer gives you less than you are supposed to get or denies your claim, we assist you in gathering further evidence and appealing the decision.

5. Final Settlement and Payout

Once your claim has been accepted, we facilitate receiving the payback and help get it to you as quickly as possible. Medical expenses, the cost of your trip, and baggage fees, among other final settlements, can be efficiently expedited.